Modern consumers have more sway over brands than they used to before the advent of social media. In such an environment, the success of any customer-facing organization depends on the customer experience they offer. …
In the world of finance, customer experience drives company success. Banks are demonstrating that they understand their customers’ financial needs and interact with them based on their preferences. With improved…
When you monitor the processes involved in revenue operations, you can increase efficiency. Monitoring the revenue operations process also gives you the power to predict revenue. This also allows you to adapt…
Focus on the pitch Newly formed companies often believe that everyone is their consumer. They believe that what they must sell is viable for a larger base. Their research denies it. But the companies refuse…
As any seasoned sales veteran can attest to, the ubiquitousness of data has changed the face of sales prospecting. Today‘s sales teams are armed with gigabytes of data on everything from what their…
A seasoned sales professional knows how to manage a change, which can harm client relations if inefficiently coordinated. Unfavorable situations are most likely to bring the teams closer as they…
